Delivery Information

Posting


Engagement Ring Delivery, diamond ring delivery, all deliveries.

Our parcels are anonymous, there is no mention of our brand name.

UK delivery is by Royal Mail Special Delivery, the parcel is fully insured.

You will be advised by email of the post tracking number on the day of shipping.

You can track your parcel simply by entering the post tracking number directly into a Google search or at http://www.postoffice. co. uk/track-trace.

Delivery is guaranteed by 1pm on the day following posting unless the posting day is a Friday when delivery to a home address is usual on the Saturday morning but NOT guaranteed.

If you are not at home when the post arrives, the postman will drop an advice card through your letter box and you can collect from the local post office at you leisure.

Export deliveries are via FEDEX



Delays


The anticipated delivery date stated in your confirmation e-mail is confirmed. Delays are rare, do check our testimonials, HOWEVER delivery dates are anticipated and subject to the usual caveats. UberJewel.com shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to postal, custom and shipping delays, acts of God, strikes, lock outs, accidents, war, fire, flood, snow, material failure, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and given circumstances outside its reasonable control UberJewel.com shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as UberJewel.com considers unreasonable, it may, without liability on its part, terminate the contract and refund any monies paid.

Fear not you will be kept informed at every stage along the way and phoned if there is any risk that the stated delivery date could be compromised.